PR Start by Nick Lucido

How to start in the public relations industry.
October 21, 2009

10 Ways a Sales Job Will Help You in PR

Posted by : nicklucido

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I’ve been working for the past three years at The State News, Michigan State University’s newspaper. It’s  a particularly interesting time to be at a newspaper, especially with a public relations background, but I’ve found that the skill sets in a sales job translate well into a public relations job.

Here are 10 ways you can make a sales jobs just as valuable as a public relations internship:

  1. You learn client management. In sales, you work with clients and you learn how to work with them. This transitions well for public a public relations career. Managing client expectations, learning how to communicate with a client and knowing when you shouldn’t be selling are all key things to develop while in sales.
  2. You learn communication skills. Though you’re not writing press releases, you learn how phone conversational skills, how to communicate clearly and effectively, and how to write precise messages — all of which are important in whatever line of work you go into.
  3. You learn time management. You can never get good enough at managing your time effectively; working in sales is one more way to enhance this skill. You learn how to balance your client work with your administrative work.
  4. You learn how to motivate yourself and others. I think attitude plays a huge part in how you’re perceived in the office. There’s no better way to develop motivational skills than when you work in sales, especially if you take on management positions.
  5. You learn how to explain. Though it might sound silly, you really learn to explain why. For me, it’s why my client should be advertising, why a recession is an opportunity and why it’s important to distinguish between competitions. As a public relations counselor, you’re always going to be explaining why. Knowing why for yourself will always be helpful.
  6. Pitching new business will become a breeze. In an agency, corporate or nonprofit setting, chances are you’ll have to pitch to start a new campaign or program. In sales, you’re always looking for new business and pitching becomes a breeze. It’s the presentation and communication skills that develop here.
  7. You learn the correlation between work and money. Part of sales is working partly or solely on commission. This means the more you work, the more money you make. The bad part is the less you work, the less you make. Sales will train you to always be on top of your game and looking for the next opportunity.
  8. You learn teamwork. In college, we’re trained to hate working with people, but working in sales, you’ll learn to trust your team even though you’re probably competing with them.
  9. The failures will happen and you’ll figure out how to deal with them. I’ve been hung up on, cursed at and insulted during cold calls and prospecting, but you’ll develop a thick shell from these “failures.” In your career, you’ll make mistakes, and it’s OK. Make sure sure you’re learning from them.
  10. The customer isn’t usually right, but you learn how to make them feel like they are. And in the process, you learn how to show how valuable you are.

For me, sales has filled in the gaps of my internship experiences. I’ve also had a blast working with the people I do. Oh, and let me know if you’re interested in advertising with The State News.

Is there anything to add on this list? What other kind of experiences fill in the gaps of a PR education? Anything else help you in your career?

Photo by tofslie on Flickr.

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  • Hi Nick,

    You put together a perfect, comprehensive list.

    I spent three years working a retail, sales position that rewarded employees with commission based incentives. I loved and thrived on the competition, and was often a top seller in my district. Now as a new PR professional, having those statistics behind me always give me an extra confidence boost when pitching.

    -@allenkristina
  • Thanks, Kristina. Isn't commission fun?! But seriously, it's so empowering to be in charge of your paycheck. It's a lot of work, but it totally changes your mindset for future jobs.
  • Great post!

    In addition to everything you mentioned here, I've learned about myself. Sales is helping me find who I am. It is exploiting my weaknesses and magnifying my strengths. My sales job is a daily review session of my skills and abilities. I'm finding out how competitive I really am and what motivates me.
  • Thanks, Tyler. I agree with you, and a lot of my personality and character traits have developed in my job. Sales can be difficult because you're always throwing yourself out there, but there are a lot of rewards with that.
  • Nick,

    Thanks for sharing this information. My high school sales associate job was instrumental in me selecting PR as a major. In this position, I was able to work directly with the end consumer. This experience will make advocating on their behalves that much easier.
  • When we hire at The State News, we find that sales associate jobs are really helpful. Working directly with people can help you so much in many different careers.
  • Nick, excellent points! I worked as a Staffing Manager for a (national) temp agency before working at a PR agency. While I never really thought about the correlation, you are definitely right-on. I had to write ads, create recruiting flyers, work community college job fairs, participate in local professional organizations, interview job candidates, and most of all, call and visit potential employers to pitch our service over the other temp services. All of that made it a breeze when I began making media pitch calls. Thanks for tying it all together!
  • Thanks! I think the biggest thing is that the skill sets for public relations are so varied, you really can tie a lot of past experiences into a career in public relations. Thanks for sharing your story.
  • Yeah it really depends on the industry you're in as well as the type of PR practices you do. This is better suited for a jack of all trades PR agent or freelancer.
  • Thanks for sharing Nick, this is really helpful!
  • Glad to hear it, Summer!
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About This Blog

My name is Nick Lucido and I am a public relations student at Michigan State University. For the past three years, I have been active in the PR industry with internships and PRSSA. I hope to share what I learn with you.

I also manage the PRSSA Blog and post weekly. Check it out at prssa.org/blog.

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