PR Start by Nick Lucido

How to start in the public relations industry.
July 23, 2009

Online Anonymity – Who’s Driving The Boat?

Posted by : nicklucido
Filed under : Media, Social Media

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When you or your company move online, you’ll probably come across people who love your brand and people who really don’t. Within those groups, you’ll find people who identify themselves and people who don’t. I don’t like anonymous comments or faulty Twitter accounts, but I think we will continue to see that segment of online users shrink.

In a sense, the blogosphere is way ahead of mainstream news when it comes to this. Look at the comments on my blog — they are all from great people who have agreed (and disagreed), yet they always add their e-mail address (only I have access to it) and most link to a blog or another social profile. Go to the Detroit Free Press, on the other hand, and how many people identify themselves as their real name? Not too many.

I came across an article from the Tech Liberation Front and the article discussed the future of online anonymity. Facebook is an example of a social networking community that is reducing online anonymity. Go check out the State News site and you will see that an alternative to posting an anonymous comment is to link your Facebook profile to your comment. I couldn’t love this much more. Here’s why:

  • Anonymity doesn’t hold anyone accountable. If you say something stupid online without identifying yourself, it’s pretty immature.
  • Anonymity lacks rationality. Because you can’t be found, people can use the internet to rant.
  • People don’t always know the different between a legit source of information and something that’s totally off. Hence, crazy debates (worth a click) on news articles often occur between anonymous figures on opposite ends of the spectrum — this leads to a lot of misinformation between tossed around.

I think online anonymity makes people feel more safe and secure to act inappropriately. The thought process probably goes somewhat like this: “Gee, I know it’s bad to say a-b-c online, so I’ll make a fake Twitter profile and say what I want and no one will know who I am.” Not only does this happen with consumers and brands, but it also happens with employees and their companies. Unfortunately in this day and age, more and more people are getting caught. As I posted above, remember Twittergate? Yeah, that sure made the other firm look bad. So much for anonymity?

So, before you make a Twitter account you don’t want professionals to know about or rant on a personal blog no one knows is yours, know that online anonymity isn’t so secure. Furthermore, it just really isn’t a good idea. As creepy as it sounds, you can probably be found in more places than you’d like.

Working in public relations, I have seen a lot more of the negative stuff come from online anonymity. But what do you think? Do you think there limits to putting too much information online?

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  • Gloria Hurtado
    I completely agree with Nick’s points on the lack of rationality and increasing misinformation that comes with online anonymity. As I too have found while working in public relations, many online forums have become an outlet for ranting and spreading un-researched information to "take down" a brand or product. While this may be satisfying to the person posting illegitimate information, how does this benefit the larger online community?

    I believe it doesn't. If a person has an issue/concern about a brand/product why not start an open dialogue with other users using legitimate sources and logic to make their "rant" credible?

    Why hide behind an anonymous name when you can have an open dialogue with other users and allow them to share their knowledge with the real you? Posting something negative without being open about who you are serves no purpose to your knowledge growth since users cannot fully engage with you. It's also a disservice to others who you are trying to convince of your ideas or why would you rant to them in the first place?
  • Thanks, Gloria. You're right that identifying yourself adds credibility. Do people take these anonymous people seriously? I hope not.
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About This Blog

My name is Nick Lucido and I am a public relations student at Michigan State University. For the past three years, I have been active in the PR industry with internships and PRSSA. I hope to share what I learn with you.

I also manage the PRSSA Blog and post weekly. Check it out at prssa.org/blog.

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