PR Start by Nick Lucido

How to start in the public relations industry.
June 30, 2009

Ways To Be More Detail Oriented

Posted by : nicklucido
Filed under : Internships

note

Entering data into Excel. Creating a media list with 1,000 reporters. Tracking online conversations for a client. Copy/paste jobs. If you’re an intern, chances are you’ll have to do some not-so-fun jobs this summer. Even though you might think some tasks are mindless, the details are important to any project.

Here is a list a ways to be more detail oriented:

  1. Listen. No, seriously, listen. Are you listening to me? Listening is more than just acknowledging you heard it. Listening is a physical process that take conscious effort. Check out Pick The Brain‘s guide to active listening.
  2. Confirm the details. Something I like to do is when I get an assignment with certain deadline information is repeat that right back in an e-mail. Sometimes, the sender will make a type-o and when they see the date, it might help them to correct it. Also, you will have the deadline information in writing so you’re off the hook if the deadline is wrong.
  3. Check your work. Then check it again. And, just for fun, check it one last time. It’s so easy to turn in a project as soon as you’re done without checking it, but you really need to look it over before you turn it in. Another suggestion might be to have another co-worker check it.
  4. Write stuff down. Going green is great, but it might be easy for something to slip your mind if it’s not written down. Whatever system you use, make sure there is a way to check on it in case you mentally forget it. I know I will never be rid of sticky notes.
  5. Take breaks when you’re feeling overwhelmed. If you are frantically trying to finish a project just to finish it, chances are you will make some mistakes. Make sure to take a mental break by reading something or going for a walk before you get back to work. Or, check Twitter.
  6. Ask for feedback on your work. This should be a given, but make sure you’re asking for feedback and then ask when the entire project is complete.
  7. Practice makes perfect. You’ll make mistakes. And that’s fine. Keep practicing and keep asking questions — you’ll be able to grasp the details soon enough.
  8. Ask why. When you completely understand the scope of the project and strategy of it, chances are you’ll be able to do better work. As interns, we’re often assigned tactics — make sure to ask how this fits in the scope of the entire project.
  9. Don’t get distracted. Having another e-mail account up, listening the music and having a conversation with a neighbor are all ways for you to get distracted during your work. When you’re working on a project, turn off the outside noise and concentrate. Yep, that means turning off Pandora, too. I’ll be the first one to admit I like having these side distractions, but you can get better work done without them.
  10. Have a good attitude. You’d be surprised how much a better attitude can help you focus on your work. Even if you’re not doing the glamorous work that you thought you’d be doing (hint: PR isn’t all glamour, if any), an attitude adjustment can help you get where you want to be.

How do you keep focused on the details? Any tips to add?

Photo by mixedmedia on Flickr.

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  • Great post, Nick. This is sound advice!

    I think another point to add to the list would be: create a timeline. I ask my supervisor every day "which projects are top priority today?" We go through the list of things we're working on together, and help each other prioritize different projects accordingly. Then, I write a to-do list, in order of project importance or soonest deadlines. This helps me have a quick reference for what I should be working on, how I should manage my time, and who else is expecting me to finish my portion of a project before it can move forward. By creating daily and weekly timelines, I've found that I'm getting projects done according to others' expectations and I'm not leaving out anything important. Of course, it's also important to be flexible when urgent things come up, too.
  • Thanks for adding your advice, Becky. Everyone has their own system, but as you said, it is important to be flexible in order to help other people out. Thanks!
  • Something I find extremely helpful when editing my own work or others is reading the piece aloud. Almost imagining "If I had to give this as a speech...this is how it would sound." It's a great way to catch errors that our eyes may jump over and also catch questionable word choices.
  • Awesome tip! I'm not going to lie -- sometimes I get lazy and should be doing this, but it is so helpful. Thanks for sharing!
  • Are you reading my palm? This is a bit scary. But seriously Nick, you really nailed it.

    I guess I can add to the active listening tip.

    If you're the type who is constantly thinking of things when you're processing information (whether someone's telling you it directly, you're watching TV, or listening to a lecture/speech of some sort) be sure to Jot the notes down and think of questions to ask.

    It always seemed to help me out in class, at PRSSA Conferences or in other professional settings ... especially as the type of person who is quick to think and regurgitate what's on my mind.

    If you're not a writer, then record it (with permission/notification to other parties, of course) or type things.

    I'll add one new tip as well:

    Speak up. Believe it or not, on an internship or any job, people want to hear ideas and suggestions. And far too often things go unresolved or unnoticed because people keep things to themselves when their gut feeling tells them to say otherwise. If something's questionable, reason it out. You'll be appreciated in the long run. Just don't abuse it by talking so much that you fail to listen.
  • Mark, thanks for adding. Like you, my mind travels too fast for me to keep up so notes anywhere (and everywhere) really do help. And good point about speaking up. Sometimes, others won't catch the details and your advice really speaks to that. Thanks!
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About This Blog

My name is Nick Lucido and I am a public relations student at Michigan State University. For the past three years, I have been active in the PR industry with internships and PRSSA. I hope to share what I learn with you.

I also manage the PRSSA Blog and post weekly. Check it out at prssa.org/blog.

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